Privacy Policy

Effective Date: December 20, 2025

Information We Collect

The Texas Facilities Commission (TFC) Account Request System collects the following information when you submit an account request:

  • Personal Information: First name, last name, email address, and phone number
  • Professional Information: State agency affiliation
  • Technical Information: IP address, browser information, and submission timestamps

How We Use Your Information

We use the information collected for the following purposes:

  • Processing your account creation request
  • Verifying your email address
  • Communicating with you about your request status
  • Preventing fraud and abuse of the system
  • Maintaining system security and audit logs

Information Sharing

Your personal information is shared only with authorized TFC personnel responsible for account creation and system administration. We do not sell, rent, or share your personal information with third parties except as required by law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit using HTTPS/TLS
  • Secure database storage with access controls
  • Regular security monitoring and logging
  • Limited access to personal information on a need-to-know basis

Data Retention

We retain your account request information for as long as necessary to fulfill the purposes outlined in this privacy policy, typically until your account is created and activated, or as required by applicable law.

Your Rights

As a Texas resident, you have certain rights regarding your personal information:

  • The right to know what personal information we collect about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information (subject to legal requirements)

Cookies and Tracking

This system uses essential cookies for security (anti-forgery tokens) and functionality. We also use session cookies to maintain your form state during submission. We do not use tracking cookies or third-party analytics.

Third-Party Services

This system uses Microsoft-native bot protection mechanisms to prevent automated abuse. We do not use third-party tracking or analytics services.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this privacy policy or wish to exercise your rights regarding your personal information, please contact:

Texas Facilities Commission
TFC Support Team
Email: ishelp@tfc.texas.gov
Phone: (512) 463-3600

Compliance

This privacy policy is designed to comply with applicable Texas and federal privacy laws, including the Texas Public Information Act and relevant federal regulations governing the handling of personal information by government agencies.

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